Contact Us
For queries, complaints and compliments, please complete this form.
Please read this document which explains how we respond to complaints.
The Service has internal process for staff to raise concerns and complaints.
There are currently two avenues for staff and the public to complain or raise concerns externally to SWFRS.
If you would like to request a home safety visit or advice, please see here
If you would like to report a business fire safety concern, please see here
If you would like to apply for a copy of an Incident or Fire Investigation Report, please see here